Management

Here’s What Real Leadership Looks Like

by Frank Roche on July 22, 2012

in Management

PSU President Orderes Removal of Joe Paterno Statue.

PSU president Rodney Erickson knows there’s a difference between “knowing the right thing to do” and “doing the right thing.” Joe Paterno didn’t.

Sheryl and I talked about this the other day.

I said, “If I’m stuck in the Zombie Apocalypse, I’m calling Derek, Ryan, and Mike.”

Those are the husbands of three of Sheryl’s nieces.

They know how to do things.

You can count on those dudes.

Made me think about what would happen at work during a Zombie Apocalpyse.

Who would you pick for the Corporate Zombie Apocalypse?

There are rockstars and there are people you’d call during the Zombie Apocalypse.

They’re not mutually exclusive.

But they’re both hugely valuable.

What Upgrades Can You Give Your Employees?

by Frank Roche on June 12, 2012

in Management

I was going to call this post Remember Alamo but that seemed a bit obscure.

So I titled it what I did.

I got a free upgrade today.

On the spot.

I had rented a nice, full-sized car at Alamo.

Then the woman from the counter came out and said they had a BMW X5 if I wanted for $50 more.

I said, “No thanks. I’ll take what I ordered.”

Then I waited for my car.

The manger came out. Asked me if I wanted the X5.

“No thanks,” I said.

“You’re coming back in two days?” he said.

“I am.”

Then the manager asked for my contract. Wrote on it. And handed me keys.

“The upgrade is on me. Enjoy that car.”

I was surprised. Really happy. Pumped his hand and said, “Thank you!”

When I drove away, I thought about work.

And I wondered what upgrades managers can give to employees that would make them that happy.

I’m hooked. I’ll Remember Alamo.

Stories of Worst Employees

by Frank Roche on June 4, 2012

in Management

I came across a story thread on Reddit called “Managers, supervisors, and HR people of Reddit — tell me about your worst employees.”

I couldn’t look away.

Everyone who has worked knows a guy.

You know, that guy who’s the worst employee ever?

I call this one Graphology for HR:

Senior HR lady puts up an anonymous suggestion box in office.
One of the anonymous suggestions pisses her off.

She hires a hand-writting specialist to compare the note to all current employee’s applications on file.

She fires the guy for making an anonymous suggestion that “management should have a 30 minute lunch break limit like everyone else, or everyone else should get an hour for lunch like management.”

She should be burned alive as a witch. [via Flytape]

And one that could be titled Karma is a B*tch:

The General Manager’s daughter who was generally reviled by all had a small argument with a really nice older lady in her mid-60’s who’s just returned to work after recovering from a heart attack. She threatens that she’s going to get the nice old lady fired, then, realizing she can’t do that, tries to get her to sign a bullsh*t paper stating she was “disobeying orders.”

The nice old lady kindly refuses to sign said paper and the daughter storms out of the room and into her office, where she proceeds to slam the door so hard it bounces back and hits her in the head, and then she falls over and takes a desk-corner to her eye. Nobody got up to help her. She eventually got up and drove herself to the ER, and had the most disturbing black eye when she came back to work a week later that lasted for weeks. I started believing in karma after that.

I could fill a volume with bad employee stories. I’ll do that over time.

What’s yours?