A Bad Breakfast at Tavern 17

by Frank Roche on October 10, 2007

Tavern 17 Sign MisspelledI love eating breakfast out. I love eating breakfast in. (Why did the words to “Peas porridge hot/ peas porridge cold/ peas porridge in the pot/ nine days old” come to mind? Hmmm.) So I was bummed when my breakfast wasn’t so great yesterday.

Sarah and I met for breakfast yesterday at Tavern 17, which is attached to the Warwick on 17th and Locust in Philadelphia. I guess I should have known it wasn’t going to go great when we looked at the sign at the door with the misspelled “Tavrn17″ written on it. The breakfast experience went downhill after that.

What Part of I’m Dyin’ Here Don’t You Understand?
When our waiter came over, Sarah said that she was parched and really could use a drink of water with a pink grapefruit chaser. Right away. I guess right away means 10 minutes. Seriously, she joked that she was going to get up and get her own. But she was only joking a little. The drinks finally came.

I ordered a decaf coffee. I guess decaf must mean “lukewarm” in some dialect that I just haven’t picked up yet. (I’m going to preface the rest of this by saying that I’m not a restaurant complainer. I’m not sure if I’ve ever sent a meal back. Nope, I don’t think so. I generally think that places are doing their best. This was not one of those times.) I splashed a little cream in my coffee, which brought the temperature down to about room temperature. That coffee had sat a long while. I didn’t know the coffee temp yet, so we ordered.

Lord, Give Me Patience, But Give It To Me Now
We waited. 15 minutes. 20 minutes. 30 minutes. Still no breakfast. I stared wistfully across the street at Little Pete’s, where they turned the tables over three times in that period. Finally, breakfast. A caprese omelet. Kinda. It was definitely cooked and fluffed eggs with some cold mozzarella and tomatoes on top. I have to say that the garnish looked nice. But…no rye toast.

Here we go again. The waiter disappeared before I could ask for my toast. Or coffee. (They charge $2.50 for a cup, btw.) When he came back I asked for my toast, “And some hot coffee.” I explained that the coffee he brought initially was lukewarm. The waiter apologized, then a few minutes later brought a cup over, set it down, and asked, “Is that warm enough for you?” I put my hands on the cup. And held them there. And held them there. I explained to our young waiter that if I can hold my hands on the cup then it’s not hot enough. He went to get the chef.

So, now instead of a nice breakfast where I can relax and have a nice conversation with Sarah, I’m talking to half the staff at Tavern 17. I explain to the chef about the coffee. He apologizes and says they’ll make me a new pot. Great.

Funny, I Like Staind, but I’m Not Into Puddles of Mud
You know the rest of the story. About 5 minutes later here comes our waiter. He’s carrying a new cup. Sets it down and says, “That should do.” I poured cream into the cup and it was like a black hole. No color change. I poured more cream. Nothing. I poured the rest of the cream. Black. I took a sip. You know what they did? They took the grounds or some remnants of the bottom of a pot, poured them into my cup, and probably heated it in a microwave. No kidding. What I got was mud. And I’m not talking about strong coffee — I love that. I’m talking about mud.

The Only Tavern I’ll Ever Eat at Again is Tavern on the Green
See, I have a rule about hassling people who can spit in your food. I just don’t do it. But I have to tell you, I won’t be looking wistfully at Little Pete’s anymore. I’ll be in there eating my breakfast, because I’ll never eat in Tavern 17 again.

Price for the breakfast for two, minus tip: $37. No kidding. Thirty-seven bucks. I could eat 10 breakfasts at Little Pete’s for that. And will.

(Funny side story: There was a bank of people waiting for toast and checks. They sat a couple next to us who, after 20 minutes without anyone even asking them what they’d like to drink –don’t order the coffee — they got up and left. Guess where they went? Little Pete’s.)

  • http://paxromano.blogspot.com/ PaxRomano

    You are a saint!

    I would have left. I have no patience, especially when it comes to shoddy restaurant services.

    And that coffee debacle; sacrilege!

    If you want I’ll put the malocchio on them (my grandmother used to put the evil eye on everyone!).

  • Pax Romano

    You are a saint!

    I would have left. I have no patience, especially when it comes to shoddy restaurant services.

    And that coffee debacle; sacrilege!

    If you want I’ll put the malocchio on them (my grandmother used to put the evil eye on everyone!).

  • http://www.knowhr.com/blog Frank

    Yeah, Pax, I’d like to have to you put the malocchio on them. That was one bad experience.

  • Frank

    Yeah, Pax, I’d like to have to you put the malocchio on them. That was one bad experience.

  • http://paxromano.blogspot.com/ PaxRomano

    Duh, I thought my first post never made it…guess I put the malocchio on myself!

  • Pax Romano

    Duh, I thought my first post never made it…guess I put the malocchio on myself!

  • http://www.knowhr.com/blog Frank

    Pax, sorry, I’ll clean that up…my hosting provider is going bonkers this morning.

  • Frank

    Pax, sorry, I’ll clean that up…my hosting provider is going bonkers this morning.

  • http://www.wedsoff.com Sarcasmom

    Have you ever had breakfast at the 10th street Pour House ? Yummy!

  • http://www.wedsoff.com Sarcasmom

    Have you ever had breakfast at the 10th street Pour House ? Yummy!

  • http://www.knowhr.com/blog Frank

    Sarcasmom, no I haven’t. And I’m a bit of a Breakfast Connoisseur. So, off the the Pour House I go! (If I had a nickel for each time I’ve had to say that!)

  • Frank

    Sarcasmom, no I haven’t. And I’m a bit of a Breakfast Connoisseur. So, off the the Pour House I go! (If I had a nickel for each time I’ve had to say that!)

  • http://www.blatherskiteblog.com/ CraftyMoni

    There’s nothing worse than bad service from a restaurant. And, I mean, customers are what they are all about! Customers are paying their bills! Good service=more customers. It astounds me that some businesses just don’t get that equation!

  • http://pappergank.com/ms/ Moni

    There’s nothing worse than bad service from a restaurant. And, I mean, customers are what they are all about! Customers are paying their bills! Good service=more customers. It astounds me that some businesses just don’t get that equation!

  • http://www.knowhr.com/blog Frank

    Moni, I don’t get it either. It seemed almost wanton — there just weren’t that many people there paying $20/person for breakfast. It was like they were just ignoring people. It’s why I like real diners with waitresses (they’re always women) who fill your cup whenever you get it down to half. We have a few of those here in Philly and it’s great. I’m done with this place. And I have to believe that if they did it to me, they’ve done it to many others. And they’ll fail eventually because they are in an expensive location.

  • Frank

    Moni, I don’t get it either. It seemed almost wanton — there just weren’t that many people there paying $20/person for breakfast. It was like they were just ignoring people. It’s why I like real diners with waitresses (they’re always women) who fill your cup whenever you get it down to half. We have a few of those here in Philly and it’s great. I’m done with this place. And I have to believe that if they did it to me, they’ve done it to many others. And they’ll fail eventually because they are in an expensive location.

  • Anonymous

    Like the statement said “there’s coffee in that pot not carmel mocha machiatto.”

  • Anonymous

    Like the statement said “there’s coffee in that pot not carmel mocha machiatto.”

  • http://dragonballyee.com/blog albert

    I can vouch for the 10th St Pour House too – right around the corner from where we live. Great food, nice little nook of a place.

    I also like Mixto for brunch – sure as hell beats the wait at the uber popular brunch spots further south.

    And the only time I send back food is when I explicitly ask for MEDIUM RARE and it comes back medium well. Gross. I hate it when I tell the server that it’s overcooked and s/he replies by saying that they “don’t do” medium rare. Why can’t they say that to begin with?

  • http://dragonballyee.com/blog albert

    I can vouch for the 10th St Pour House too – right around the corner from where we live. Great food, nice little nook of a place.

    I also like Mixto for brunch – sure as hell beats the wait at the uber popular brunch spots further south.

    And the only time I send back food is when I explicitly ask for MEDIUM RARE and it comes back medium well. Gross. I hate it when I tell the server that it’s overcooked and s/he replies by saying that they “don’t do” medium rare. Why can’t they say that to begin with?

  • http://www.knowhr.com/blog Frank

    Anon, yep, that’s the way it should be. Coffee in that pot. I like that statement and that sentiment. More Little Pete’s and less Tavern 17.

    Albert, I don’t know how I missed that 10th Street Pour House. That’s definitely on my radar now! And yes, when they overcook it’s a real problem. Back in my burger days I used to judge places on how they got medium rare right.

  • Frank

    Anon, yep, that’s the way it should be. Coffee in that pot. I like that statement and that sentiment. More Little Pete’s and less Tavern 17.

    Albert, I don’t know how I missed that 10th Street Pour House. That’s definitely on my radar now! And yes, when they overcook it’s a real problem. Back in my burger days I used to judge places on how they got medium rare right.

  • http://pinkybear.blogspot.com Pinky Bear

    Ugh. You are nicer than I would have been. I have gotten up and walked out of places like that. Sounds like this little town I went to in Colorado which was a nightmare.

  • http://pinkybear.blogspot.com Pinky Bear

    Ugh. You are nicer than I would have been. I have gotten up and walked out of places like that. Sounds like this little town I went to in Colorado which was a nightmare.

  • http://www.ihateyourjob.com Chuck

    I had an experience just like that recently here in Atlanta. Expensive breakfast, horrible service, and merely tolerable food.

    On the other hand, for our honeymoon we were lucky enough to go from one great breakfast to another. I had the two greatest breakfasts of my life back to back, and as a big breakfast person, I loved it.

    Four Seasons hotel Atlanta and the Rhett House Inn in Beaufort, South Carolina. Sorry I can’t recommend something close to home, Frank…

  • http://www.ihateyourjob.com Chuck

    I had an experience just like that recently here in Atlanta. Expensive breakfast, horrible service, and merely tolerable food.

    On the other hand, for our honeymoon we were lucky enough to go from one great breakfast to another. I had the two greatest breakfasts of my life back to back, and as a big breakfast person, I loved it.

    Four Seasons hotel Atlanta and the Rhett House Inn in Beaufort, South Carolina. Sorry I can’t recommend something close to home, Frank…

  • http://www.knowhr.com/blog Frank

    Hey, Chuck, isn’t it amazing how it can go so badly? I especially resent it when it’s an expensive breakfast. Funny thing is, the cheap ones are never bad. Note to self.

    Glad it worked great on the honeymoon, though. That’s the best. I have had the breakfast in the Four Seasons in Atlanta. That is great. Also the Ritz at Buckhead…stayed there for 100 nights or so once on a project with a major airline in town. ;-) . Beuafort, hmm…I was in Charleston recently, and lived in SC (the Upstate though) for a few years. Might have try that one on a vacation. Especially now that the temps are cooling here in Philly.

  • Frank

    Hey, Chuck, isn’t it amazing how it can go so badly? I especially resent it when it’s an expensive breakfast. Funny thing is, the cheap ones are never bad. Note to self.

    Glad it worked great on the honeymoon, though. That’s the best. I have had the breakfast in the Four Seasons in Atlanta. That is great. Also the Ritz at Buckhead…stayed there for 100 nights or so once on a project with a major airline in town. ;-) . Beuafort, hmm…I was in Charleston recently, and lived in SC (the Upstate though) for a few years. Might have try that one on a vacation. Especially now that the temps are cooling here in Philly.

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